Markdown
This widget doesn’t retrieve data, but can incorporate a markdown section into the report.
The configuration of a Problem widget offers the following option (aside from the general settings of a widget):
- Markdown: Enter a text in this field and it will be rendered in the report according to markdown rules.
The order of the widgets in the report configuration is important, as this order is also maintained in the rendered report.
For example: this widget can be used to append extra information or explanations preceding a section.
Render examples
Displays fully processed markdown and can process all common markdown rules.
{
"displayName": "About the Webshop SLA",
"name": "markdown-widget",
"description": "",
"version": "1.0.0",
"error": "",
"text": "# Demo Report: Webshop Service Level Agreement (SLA)\n\n## Introduction\nA robust Service Level Agreement (SLA) is crucial for ensuring the smooth operation of our webshop and meeting customer expectations. This report outlines the key components of our SLA and common problems encountered, along with solutions implemented.\n\n## Service Level Agreement (SLA)\nAn SLA defines the service level expected from a provider, including performance metrics and remedies for breaches.\n\n### Key Components of Our SLA\n1. **Service Availability**\n - **Uptime Guarantee**: 99.9% uptime, monitored continuously.\n - **Maintenance**: Scheduled during off-peak hours with prior notice.\n\n2. **Performance Metrics**\n - **Response Time**: 95% of user interactions within 2 seconds.\n - **Throughput**: Supports up to 10,000 concurrent users.\n\n3. **Support and Incident Management**\n - **Support Availability**: 24/7 via email, chat, and phone.\n - **Incident Response**: Critical issues responded to within 15 minutes, resolved within 2 hours.\n\n4. **Data Security**\n - **Encryption**: Customer data encrypted in transit and at rest.\n - **Backup and Recovery**: Daily backups with a 30-day retention period.\n\n5. **Compensation and Penalties**\n - **Service Credits**: Provided for SLA breaches.\n - **Penalties**: Partial refunds or contract termination for repeated breaches.\n\n## Appendices\n### Appendix A: Contact Information\n- **Support Email**: support@webshop.com\n- **Support Phone**: +1-800-123-4567\n- **Live Chat**: Available on the webshop website"
}